Currently, we ship within the United States only. We plan to expand to international shipping in the future!
Frequently Asked Questions
Find Answers To All Your Questions
Orders & Shipping
Products & Sustainability
Return & Refund
Payments & Discounts
Contact & Support
Where do you ship?
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number that you can use to check your order’s status.
Can I change my shipping address after placing an order?
Yes! If you contact us within 24 hours of placing your order, we can update the address. After that, changes may not be possible.
Do you offer free shipping?
Yes! We offer full free shipping on all orders.
What if I ordered the wrong size?
We encourage checking our size chart before ordering. If you need assistance, contact our team.
Do you have any discounts or promo codes?
New customers get a welcome discount, and you can subscribe to our email list for exclusive deals.
Does Dudeily have social media?
Yes! Follow us on Instagram, Facebook, and Pinterest at @Dudeily for updates, new designs, and eco-fashion tips.
Are Dudeily’s products eco-friendly?
Yes! We partner with Printful, a print-on-demand supplier that uses sustainable practices. Many of our products are made from organic cotton, recycled polyester, and eco-friendly ink.
What materials do you use for your products?
Our materials vary by product, but we prioritize sustainability:
-
Organic Cotton – Grown without harmful pesticides.
-
Recycled Polyester – Reduces plastic waste.
-
Eco-Friendly Inks – Water-based, non-toxic prints.
How does Dudeily ensure ethical production?
We work with Printful’s trusted suppliers who follow ethical labor practices, ensuring safe working conditions and responsible material sourcing.
How do I take care of my eco-friendly clothing?
To make your products last longer:
-
Wash in cold water and gentle cycle.
-
Use mild, eco-friendly detergent.
-
Avoid bleach & high heat drying.
Are Dudeily’s products gender-neutral?
Yes! Our apparel is designed for all genders with comfortable, stylish fits.
How does your production process reduce waste?
We use a made-to-order model, meaning each product is created only when you place an order. This helps reduce overproduction, textile waste, and excess inventory.
How does buying from Dudeily help the planet?
By shopping with us, you support:
- Sustainable fashion choices
- Waste reduction through print-on-demand
- Eco-friendly materials & ethical production
Where are the products made?
Printful has fulfillment centers worldwide, including the USA, Canada, Mexico, and Europe, reducing shipping distances and carbon footprint.
Can I return or exchange my order?
we generally do not accept returns. However, if your item arrives damaged or incorrect, please contact us within 7 days, and we’ll arrange a replacement or refund.
Return Address (for Approved Returns Only)
If a return is approved due to a defect or incorrect item, ship it to:
📦 Dudeily Returns
217 Wrangler Drive
Coppell, Texas, 75019
USA
Damaged, Defective, or Incorrect Items
f your item arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery for a replacement or refund.
📩 Email us at: dudeilyus@gmail.com
✔ Include in your email:
-
Order number
-
Clear photos of the issue (damaged product, incorrect item, etc.)
Refund Processing Time
Refunds typically take 5-10 business days to process, depending on your payment provider.
Non-Returnable Items
We cannot accept returns or exchanges for:
❌ Buyer’s remorse (changing your mind about a purchase)
❌ Size issues (please refer to our size chart before ordering)
❌ Personalized or customized items
Can I cancel my order?
-
Yes! You can cancel or modify your order within 24 hours of purchase.
-
After 24 hours, the order goes into production and cannot be canceled.
If canceled within 24 hours, we will issue a full refund.
What if my package is lost in transit?
If your package is lost in transit, please contact us, and we will investigate the issue. If confirmed lost, we will send a replacement at no extra cost.
What payment method do you accept?
We currently accept PayPal as our primary payment method.
Is my PayPal payment secure?
Yes! PayPal provides secure payment processing with encryption and fraud protection to keep your transactions safe.
Can I use a credit or debit card without a PayPal account?
Yes! PayPal allows you to check out as a guest using a credit or debit card without creating an account.
Why was my PayPal payment declined?
If your PayPal payment was declined, it may be due to:
Do you offer discounts or promo codes?
Yes! We offer occasional discounts and promotions. Subscribe to our newsletter for the latest deals.
How do refunds work for payments made with discounts?
Refunds for discounted purchases will reflect the amount paid after the discount. Some promotions may be non-refundable.
How can I contact Dudeily for support?
You can reach us at the Contact Us form on our website.
Orders & Shipping
Where do you ship?
Currently, we ship within the United States only. We plan to expand to international shipping in the future!
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number that you can use to check your order’s status.
Can I change my shipping address after placing an order?
Yes! If you contact us within 24 hours of placing your order, we can update the address. After that, changes may not be possible.
Do you offer free shipping?
Yes! We offer full free shipping on all orders.
What if I ordered the wrong size?
We encourage checking our size chart before ordering. If you need assistance, contact our team.
Do you have any discounts or promo codes?
New customers get a welcome discount, and you can subscribe to our email list for exclusive deals.
Does Dudeily have social media?
Yes! Follow us on Instagram, Facebook, and Pinterest at @Dudeily for updates, new designs, and eco-fashion tips.
Products & Sustainability
Are Dudeily’s products eco-friendly?
Yes! We partner with Printful, a print-on-demand supplier that uses sustainable practices. Many of our products are made from organic cotton, recycled polyester, and eco-friendly ink.
What materials do you use for your products?
Our materials vary by product, but we prioritize sustainability:
-
Organic Cotton – Grown without harmful pesticides.
-
Recycled Polyester – Reduces plastic waste.
-
Eco-Friendly Inks – Water-based, non-toxic prints.
How does Dudeily ensure ethical production?
We work with Printful’s trusted suppliers who follow ethical labor practices, ensuring safe working conditions and responsible material sourcing.
How do I take care of my eco-friendly clothing?
To make your products last longer:
-
Wash in cold water and gentle cycle.
-
Use mild, eco-friendly detergent.
-
Avoid bleach & high heat drying.
Are Dudeily’s products gender-neutral?
Yes! Our apparel is designed for all genders with comfortable, stylish fits.
How does your production process reduce waste?
We use a made-to-order model, meaning each product is created only when you place an order. This helps reduce overproduction, textile waste, and excess inventory.
How does buying from Dudeily help the planet?
By shopping with us, you support:
- Sustainable fashion choices
- Waste reduction through print-on-demand
- Eco-friendly materials & ethical production
Where are the products made?
Printful has fulfillment centers worldwide, including the USA, Canada, Mexico, and Europe, reducing shipping distances and carbon footprint.
Return & Refund
Can I return or exchange my order?
we generally do not accept returns. However, if your item arrives damaged or incorrect, please contact us within 7 days, and we’ll arrange a replacement or refund.
Return Address (for Approved Returns Only)
If a return is approved due to a defect or incorrect item, ship it to:
📦 Dudeily Returns
217 Wrangler Drive
Coppell, Texas, 75019
USA
Damaged, Defective, or Incorrect Items
f your item arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery for a replacement or refund.
📩 Email us at: dudeilyus@gmail.com
✔ Include in your email:
-
Order number
-
Clear photos of the issue (damaged product, incorrect item, etc.)
Refund Processing Time
Refunds typically take 5-10 business days to process, depending on your payment provider.
Non-Returnable Items
We cannot accept returns or exchanges for:
❌ Buyer’s remorse (changing your mind about a purchase)
❌ Size issues (please refer to our size chart before ordering)
❌ Personalized or customized items
Can I cancel my order?
-
Yes! You can cancel or modify your order within 24 hours of purchase.
-
After 24 hours, the order goes into production and cannot be canceled.
If canceled within 24 hours, we will issue a full refund.
What if my package is lost in transit?
If your package is lost in transit, please contact us, and we will investigate the issue. If confirmed lost, we will send a replacement at no extra cost.
Payments & Discounts
What payment method do you accept?
We currently accept PayPal as our primary payment method.
Is my PayPal payment secure?
Yes! PayPal provides secure payment processing with encryption and fraud protection to keep your transactions safe.
Can I use a credit or debit card without a PayPal account?
Yes! PayPal allows you to check out as a guest using a credit or debit card without creating an account.
Why was my PayPal payment declined?
If your PayPal payment was declined, it may be due to:
Do you offer discounts or promo codes?
Yes! We offer occasional discounts and promotions. Subscribe to our newsletter for the latest deals.
How do refunds work for payments made with discounts?
Refunds for discounted purchases will reflect the amount paid after the discount. Some promotions may be non-refundable.
Contact & Support
How can I contact Dudeily for support?
You can reach us at the Contact Us form on our website.