FAQs

Currently, we ship within the United States only. We plan to expand to international shipping in the future!

Once your order is shipped, you’ll receive an email with a tracking numberthat you can use to check your order’s status.

You maycancel or modifyyour order within 24 hoursof purchase.After that, production begins, and we may not be able to make changes. If canceled within the allowed time, afull refundwill be issued.

Yes! We offer full free shipping on all orders.

We encourage checking our size chart before ordering. If you need assistance, contact our team -we’ll help you choose the right fit before your next purchase.

New customers get a welcome discount, and you can subscribe to our email list for exclusive deals.

Yes! Follow us on Instagram, Facebook, and Pinterest at @Dudeily for updates, new designs, and eco-fashion tips.

Yes! We partner withPrintful, a print-on-demand supplier that uses sustainable practices. Many of our products are made fromorganic cotton, recycled polyester, and eco-friendly ink.

Our materials vary by product, but we prioritize sustainability:

• Organic Cotton – Grown without harmful pesticides.
• Recycled Polyester – Reduces plastic waste.
• Eco-Friendly Inks – Water-based, non-toxic prints.

We work with Printful’s trusted suppliers who followethical labor practices, ensuring safe working conditions and responsible material sourcing.

To make your products last longer:

• Wash in cold water and gentle cycle.
• Use mild, eco-friendly detergent.
• Avoid bleach & high heat drying.

Yes! Our apparel is designed for all genders with comfortable, stylish fits.

We use amade-to-order model, meaning each product is created only when you place an order. This helps reduceoverproduction, textile waste, and excess inventory.

By shopping with us, you support:

• Sustainable fashion choices
• Waste reduction through print-on-demand
• Eco-friendly materials & ethical production

Printful has fulfillment centers worldwide, including the USA, Canada, Mexico, and Europe, reducing shipping distances and carbon footprint.

If you receive an item that is damaged, misprinted, or incorrect, please contact uswithin 30 daysof receiving your order.For lost packages, please contact uswithin 30 days of the estimated delivery date.

If a return is approved due to a defect or incorrect item, ship it to:

📦 Dudeily Returns
217 Wrangler Drive
Coppell, Texas, 75019
USA

If your item arrives damaged, misprinted, or incorrect, contact us within 7 days of delivery for a replacement or refund.

📩 Email us at: support@dudeily.com

✔ Include in your email:

• Order number
• Clear photos of the issue (damaged product, incorrect item, etc.)

Refunds typically take5-10 business daysto process, depending on your payment provider.

We cannot accept returns or exchanges for:
❌ Buyer’s remorse (changing your mind)
❌ Wrong size or color ordered
❌ Personalized or customized items
❌ Sealed or hygiene-related products (e.g., face masks)

If your package is lost in transit, please contact us, and we will investigate the issue. If confirmed lost, we willsend a replacementat no extra cost.

We currently accept PayPal as our primary payment method.

Yes! PayPal provides secure payment processing with encryption and fraud protection to keep your transactions safe.

Yes! PayPal allows you to check out as a guest using a credit or debit card without creating an account.

If your PayPal payment was declined, it may be due to:

Yes! We offer occasional discounts and promotions. Subscribe to our newsletter for the latest deals.

Refunds for discounted purchases will reflect the amount paid after the discount. Some promotions may be non-refundable.

You can reach us at theContact Usform on our website.