SHIPPING & RETURNS
π¦ Dudeily Shipping & Returns
Shipping
- Free USA shipping on all orders.
- Orders processed by Printful in 2β5 business days.
- Transit time: 3β6 business days β total 5β11 days.
- Tracking number emailed once shipped.
- For lost/damaged items, contact support@dudeily.com within 7 days.
Returns & Refunds
- Only for damaged, defective, or incorrect items.
- Contact us within 30 days with order number + photos.
- Made-to-order items cannot be returned for size or color issues.
- Cancellations allowed within 24 hours of order.
- Approved returns β send to:
π¦ Dudeily Returns
217 Wrangler Drive, Coppell, TX 75019, USA
- Refunds take 5β10 business days.
- Non-returnable: buyerβs remorse, wrong size/color, personalized items, sealed/hygiene products.
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Where do you ship?
Currently, we ship within the United States only. We plan to expand to international shipping in the future!
How can I track my order?
Once your order is shipped, youβll receive an email with a tracking numberthat you can use to check your orderβs status.
Can I Cancellations & Changes my shipping address after placing an order?
You maycancel or modifyyour order within 24 hoursof purchase.After that, production begins, and we may not be able to make changes. If canceled within the allowed time, afull refundwill be issued.
Do you offer free shipping?
Yes! We offer full free shipping on all orders.
What if I ordered the wrong size?
We encourage checking our size chart before ordering. If you need assistance, contact our team -weβll help you choose the right fit before your next purchase.
Do you have any discounts or promo codes?
New customers get a welcome discount, and you can subscribe to our email list for exclusive deals.
Does Dudeily have social media?
Yes! Follow us on Instagram, Facebook, and Pinterest at @Dudeily for updates, new designs, and eco-fashion tips.
Are Dudeilyβs products eco-friendly?
Yes! We partner withPrintful, a print-on-demand supplier that uses sustainable practices. Many of our products are made fromorganic cotton, recycled polyester, and eco-friendly ink.
What materials do you use for your products?
Our materials vary by product, but we prioritize sustainability:
- Organic CottonΒ β Grown without harmful pesticides.
- Recycled PolyesterΒ β Reduces plastic waste.
- Eco-Friendly InksΒ β Water-based, non-toxic prints.
How does Dudeily ensure ethical production?
We work with Printfulβs trusted suppliers who followethical labor practices, ensuring safe working conditions and responsible material sourcing.
How do I take care of my eco-friendly clothing?
To make your products last longer:
- Wash inΒ cold waterΒ andΒ gentle cycle.
- UseΒ mild, eco-friendly detergent.
- AvoidΒ bleach & high heat drying.
Are Dudeilyβs products gender-neutral?
Yes! Our apparel is designed for all genders with comfortable, stylish fits.
How does your production process reduce waste?
We use amade-to-order model, meaning each product is created only when you place an order. This helps reduceoverproduction, textile waste, and excess inventory.
How does buying from Dudeily help the planet?
By shopping with us, you support:
- Sustainable fashion choices
- Waste reduction through print-on-demand
- Eco-friendly materials & ethical production
Where are the products made?
Printful has fulfillment centers worldwide, including the USA, Canada, Mexico, and Europe, reducing shipping distances and carbon footprint.
Can I return or exchange my order?
If you receive an item that is damaged, misprinted, or incorrect, please contact uswithin 30 daysof receiving your order.For lost packages, please contact uswithin 30 days of the estimated delivery date.
Return Address (for Approved Returns Only)
If a return is approved due to a defect or incorrect item, ship it to:
π¦Β Dudeily Returns
217 Wrangler Drive
Coppell, Texas, 75019
USA
Damaged, Defective, or Incorrect Items
If your item arrivesΒ damaged, misprinted, or incorrect, contact us withinΒ 7 daysΒ of delivery for a replacement or refund.
π©Β Email us at:Β support@dudeily.com
βΒ Include in your email:
- Order number
- Clear photosΒ of the issue (damaged product, incorrect item, etc.)
Refund Processing Time
Refunds typically take5-10 business daysto process, depending on your payment provider.
Non-Returnable Items
We cannot accept returns or exchanges for:
β Buyerβs remorse (changing your mind)
β Wrong size or color ordered
β Personalized or customized items
β Sealed or hygiene-related products (e.g., face masks)
What if my package is lost in transit?
If your package is lost in transit, please contact us, and we will investigate the issue. If confirmed lost, we willsend a replacementat no extra cost.
What payment method do you accept?
We currently accept PayPal as our primary payment method.
Is my PayPal payment secure?
Yes! PayPal provides secure payment processing with encryption and fraud protection to keep your transactions safe.
Can I use a credit or debit card without a PayPal account?
Yes! PayPal allows you to check out as a guest using a credit or debit card without creating an account.
Why was my PayPal payment declined?
If your PayPal payment was declined, it may be due to:
Do you offer discounts or promo codes?
Yes! We offer occasional discounts and promotions. Subscribe to our newsletter for the latest deals.
How do refunds work for payments made with discounts?
Refunds for discounted purchases will reflect the amount paid after the discount. Some promotions may be non-refundable.
How can I contact Dudeily for support?
You can reach us at theContact Usform on our website.